Privacy Policy

KED CONSULT("we", "us", or "our") provides tax consultancy, accounting, and compliance services to businesses in Ghana. Our registered office is at Accra, Ghana. You can reach us at info@kedconsults.com.

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you register for the client portal.
• Business information: company name, TIN, industry, VAT registration status, and related compliance details.
• Financial and tax documents: invoices, receipts, payroll records, bank statements, and other files you upload for filing or advisory services.
• Payment information: payment references processed through Paystack. We do not store full card or mobile money credentials on our servers.
• Usage data: IP address, browser type, pages visited, and portal activity logs for security and service improvement.
• Communications: messages sent via contact forms, email, SMS, or WhatsApp in connection with your account or service requests.

We use your information to:

• Provide tax registration, filing, bookkeeping, and advisory services
• Manage your client portal account and service requests
• Process invoices and payments
• Send deadline reminders, status updates, and service notifications
• Comply with legal and regulatory obligations, including GRA requirements
• Improve our website, portal, and customer support
• Prevent fraud, unauthorized access, and misuse of our systems

We process personal data based on your consent, the performance of a contract with you, our legitimate business interests (such as security and service improvement), and compliance with applicable laws in Ghana, including the Data Protection Act, 2012 (Act 843).

We do not sell your personal data. We may share information only when necessary with:

• Service providers: payment processors (Paystack), email/SMS providers, cloud storage hosts, and hosting platforms that help us operate the portal.
• Regulatory authorities: the Ghana Revenue Authority (GRA) or other bodies when required for filings or by law.
• Professional advisers: auditors or legal counsel bound by confidentiality obligations.
• Law enforcement: when required by court order or applicable law.

Your data is stored on secure servers with access controls, encrypted connections (HTTPS), and role-based permissions. Uploaded documents are stored in protected storage environments. While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

We retain personal and business records for as long as needed to provide services, meet statutory retention requirements for tax and accounting records, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

Under applicable Ghana data protection law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of data where legally permitted
• Withdraw consent for optional communications
• Object to certain processing activities

To exercise these rights, contact us at info@kedconsults.com. We will respond within a reasonable timeframe.

Our website uses essential cookies to maintain login sessions and improve functionality. We do not use third-party advertising cookies. You can control cookie settings through your browser, though disabling essential cookies may affect portal functionality.

Our website may contain links to external sites such as GRA portals or payment providers. We are not responsible for the privacy practices of those third parties. Please review their policies separately.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.